**Effective date: September 30, 2026**
Peace of Mind Virtual Solutions (“Peace of Mind,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit [peaceofmindva.com](https://peaceofmindva.com/) (the “Website”), contact us, schedule a consultation, or engage us to provide virtual-assistant and administrative services (collectively, the “Services”).
This Privacy Policy does not apply to websites, platforms, or services operated by third parties, even when they are linked from our Website.
## 1. Personal Information We Collect
Depending on how you interact with us, we may collect:
– **Contact and identity information**, such as your name, email address, telephone number, company name, job title, and mailing address.
– **Inquiry and scheduling information**, such as the information you include in a contact form, email, telephone call, or consultation request, along with appointment details and preferences.
– **Business and service information**, such as project instructions, files, account details, communications, invoices, bookkeeping records, contact lists, calendar information, and other information needed to provide Services you request.
– **Transaction and billing information**, such as billing contact information, invoice history, and payment status. If a third-party payment processor is used, that provider may collect payment-card or bank information directly under its own privacy policy.
– **Marketing information**, such as your communication preferences and your interactions with newsletters, promotions, or our social-media pages.
– **Device and usage information**, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, and the dates and times of visits.
– **Cookie and similar-technology information**, as described below.
Please do not submit Social Security numbers, financial-account credentials, health information, or other sensitive information through a general Website form unless we specifically request it and appropriate safeguards have been arranged.
## 2. How We Collect Information
We may collect personal information:
– directly from you when you contact us, request a consultation, subscribe to communications, or purchase or use Services;
– automatically when you use the Website, through cookies and similar technologies; and
– from clients, service providers, social-media platforms, publicly available sources, or other third parties when permitted by law.
## 3. How We Use Personal Information
We may use personal information to:
– respond to inquiries and schedule consultations;
– provide, manage, personalize, and improve the Services;
– communicate about projects, appointments, accounts, invoices, and support;
– process transactions and maintain business and tax records;
– send marketing communications where permitted by law;
– understand Website use and measure the effectiveness of content and marketing;
– secure the Website and Services, prevent fraud or misuse, and troubleshoot problems;
– enforce agreements and protect our rights, safety, property, clients, and others; and
– comply with legal, regulatory, tax, accounting, and reporting obligations.
Where required by applicable law, we rely on an appropriate legal basis for processing, such as your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests.
## 4. Information We Process for Clients
In providing virtual-assistant and administrative Services, we may process personal information on behalf of a client. For that information, the client generally determines why and how the information is processed, and Peace of Mind acts as a service provider or processor under the client’s instructions and our agreement with that client.
If your information was submitted to us by one of our clients, please direct privacy questions or requests to that client first. We will assist the client as required by applicable law and our agreement.
## 5. Cookies and Similar Technologies
The Website may use cookies and similar technologies for the following purposes:
– **Essential:** to enable core Website functions and security;
– **Statistics:** to understand how visitors use the Website and improve its performance; and
– **Marketing:** to measure campaigns or provide more relevant content or advertising.
Where required, nonessential cookies will be used only after you provide consent. You can use the Website’s cookie-preference tool to accept, reject, or change nonessential cookie settings. You may also control cookies through your browser, although blocking essential cookies may affect Website functionality.
Third parties that provide analytics, advertising, embedded content, or social-media features may use their own cookies or similar technologies and process information under their own privacy policies.
## 6. How We Disclose Personal Information
We may disclose personal information:
– to vendors and service providers that support hosting, email, scheduling, analytics, marketing, bookkeeping, payment processing, document storage, communications, security, or other business operations;
– to a client when we process the information on that client’s behalf;
– to professional advisers, such as accountants, insurers, consultants, and attorneys;
– to government authorities or other parties when required by law or reasonably necessary to protect rights, safety, or property, investigate wrongdoing, or enforce agreements;
– in connection with a merger, financing, reorganization, sale of assets, or similar business transaction; and
– with your direction or consent.
We do not sell personal information for money. Some uses of advertising or marketing technologies may be considered a “sale,” “sharing,” or targeted advertising under certain U.S. state privacy laws. Where those laws apply, you may use the cookie-preference tool or contact us to request an opt-out.
## 7. Third-Party Services and Links
The Website may link to or integrate services operated by third parties, including Calendly and social-media platforms such as Facebook and Instagram. When you use those services, the third party may collect information directly from you under its own privacy policy. We do not control and are not responsible for third-party privacy or security practices.
## 8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain business and tax records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information, the client relationship, contractual requirements, legal requirements, and legitimate business needs. We may delete, anonymize, or aggregate information when it is no longer needed.
## 9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
## 10. Your Privacy Choices and Rights
You may:
– unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us;
– manage nonessential cookies through the Website’s cookie-preference tool; and
– request access to, correction of, deletion of, or a copy of personal information we maintain about you.
Depending on where you live and subject to legal exceptions, you may also have the right to restrict or object to processing, withdraw consent, opt out of certain sales, sharing, profiling, or targeted advertising, and appeal a decision concerning your request. You will not be discriminated against for exercising an applicable privacy right.
To submit a request, use the contact information in Section 14. We may need to verify your identity before fulfilling a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
## 11. Children’s Privacy
The Website and Services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
## 12. International Visitors
Peace of Mind is based in the United States. If you access the Website or Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate. Those countries may have privacy laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.
## 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and change the effective date above. If required by law, we will provide additional notice or obtain consent for material changes.
## 14. Contact Us
For questions or privacy requests, contact:
**Peace of Mind Virtual Solutions**
**Email:** [emathews0213@gmail.com](mailto:emathews0213@gmail.com)
**Mailing address:** [INSERT BUSINESS MAILING ADDRESS, IF USED]
**Website contact form:** [https://peaceofmindva.com/contact/](https://peaceofmindva.com/contact/)